Privacy Policy

DAHON's Privacy Policy

Our Commitment to Privacy: DAHON is committed to ensuring through our Privacy Policy that your privacy and personal information is protected. Any information collected or submitted is for internal use only and will never be sold or distributed to any third party entities. We have reviewed our site, contact methods and signup forms to do our best to be compliant with GDPR. Please read on below for a summary of our Privacy Policy.

How and Why We Collect Information

This site uses Google Analytics and Facebook Pixel tracking codes to collect data on visitors to the website. This is made possible by cookies, and you will see a cookie permission pop-up when first visiting this site. Please scroll down to read our cookie policy.

We also collect information when you register your DAHON bike to become eligible for an extended warranty. To register you need to fill in a form that requests some specific information to identify you, and for marketing purposes if you give permission. The registration form contains the option to decline (click No Thank You) your information being used for marketing, and if you do not opt in, your data will be deleted following your receipt of your warranty extension email.

We also collect information on our Contact page. The contact form does not store information on our website, but instead emails it directly to contact@dahon.com. The contact inbox is a Google business email account. You can find out more about its security features here.

How You Can Access or Correct Your Information

If you feel you have submitted incorrect information and would like to access or change your details, please send us request via email to contact@dahon.com.

To further ensure your privacy, you must submit credible information to support the requested changes and we will take reasonable steps to verify your identity before making any changes.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

If You Would Like to Contact Us About the Privacy Policy or Anything Else

If you have any further questions or concerns about these policies, please send us an email at contact@dahon.com.

In the past we kept a database of owners who had registered their bike and were sometimes able to assist with retrieving your serial number, which may have been helpful for police investigations and insurance claims. Due to the way in which this data was collected, and the demands of keeping it secure and up to date, we no longer retain this database! If you register your bike for an extended warranty you must ensure you keep your bike data email. We also recommend registering your bike with one of the many website which offer this specific service for the unfortunate cases of bicycle theft.

Cookies Policy

DAHON uses cookies on this website. By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be "persistent" or "session" cookies.

dahon.com uses cookies
When you use and access the Service, we may place a number of cookies files in your web browser.
We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

Third-party cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
You can learn more about cookies from the following third-party websites:
AllAboutCookies: https://www.allaboutcookies.org
Network Advertising Initiative: https://thenai.org Your Choices: https://www.youronlinechoices.com

Page last updated: 01/04/2023