Privacy Policy

Find out about how we use data and cookies

DAHON’s Privacy Policy

Our Commitment to Privacy: DAHON is committed to ensuring through our Privacy Policy that your privacy and personal information is protected. Any information collected or submitted is for internal use only and will never be sold or distributed to any third party entities. When you register your DAHON bike you will become eligible for an extended warranty. To register you need to fill in a form that requests some specific information to identify you, and assist us with RnD.

What types of information we collect:
  • Name
  • Age
  • Contact information
  • Product information
  • Demographic information
  • Other relevant  preferences and interests
How we use information

To better accommodate the needs of our customers, some of the ways we use our information is to:

  • prevent counterfeit products or unauthorized access
  • maintain accurate customer data to improve our products and services
  • Internal record keeping
  • Occasional sending of promotional offers and news updates
  • Market research purposes
How you can access or correct your information

If you feel you have submitted incorrect information and would like to access or change your details, please send us request via email to contact@dahon.com.
To further ensure your privacy, you must submit credible information to support the requested changes and we will take reasonable steps to verify your identity before making any changes.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

If you would like to contact us about the Privacy Policy or anything else

If you have any further questions or concerns about these policies, please send us an email at contact@dahon.com. In unfortunate cases of stolen bicycles we are sometimes able to assist with retrieving your serial number if you have registered with us, which may be helpful for police investigations and insurance claims. Please do not hesitate to get in touch.

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